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Message from American Rooter Plumbing Team regarding Coronavirus Pandemic---March 16, 2020

Your family at American Rooter Plumbing appreciates our relationship with you and the opportunity to service all of your plumbing needs. With that in mind, the health and safety of our clients and staff is our highest priority. We want to help you understand the extra precautions we are taking to ensure everyone’s health and safety in light of the news related to the Coronavirus (COVID 19) Pandemic. We are committed to keeping all our clients and employees safe while delivering the highest level of service.

Our service plumbers will be readily available to service you and your property. However, our facility will remain closed until March 30, 2020. You can always reach a customer service representative by calling 402-934-7444. While our technicians are servicing your home, we ask you to help protect our families, keep our community healthy, and protect the next client that we come in contact with by informing us if you or anyone in your home is not feeling well.

Here is what we are doing to ensure that our service technician are limiting the opportunity for you to be exposed to the virus:

  1. Employees will be wearing protective masks while working with the public.
  2. Employees are provided with extra hand sanitizer and sanitizing wipes to keep surfaces clean.
  3. Employees have been trained on proper hand washing techniques and how to properly wear a protective mask.
  4. All employees who are sick, are required to stay home.

If any of the following situations apply to you, please call our office so we can reschedule. We understand that you may have a plumbing emergency, but please do not risk other’s lives in the process.

  1. If you or someone in your home has been ill, please advise your customer service representative as soon as possible with their symptoms.
  2. If someone you have been in close contact with has flu-like symptoms, please notify your customer service representative.
  3. If someone in your home has been outside of the US within the last 14 days.

We are appreciative of your support to help ensure that our community stays healthy. We also understand that some may believe that we may be overreacting, but we feel blessed enough to know how this outbreak has affected other countries to help prevent the spread here in our states.

If we can better serve you, please call our office support line at 402-934-7444.

Thank you,

American Rooter Plumbing
The SWEET Plumber

Contact the American
Rooter Plumbing Team

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