“I cannot recommend American Rooter highly enough. They recently handled a massive, emergency sewer lateral collapse at my father's property in Omaha. This wasn't just a simple drain clog—it was a total structural failure that resulted in raw sewage backing up into the home.
​From the moment I called, their team understood the gravity of the situation. They performed a significant, multi-faceted repair that involved:
​Emergency deep-earth excavation: They moved quickly to contain the issue and prevent further structural damage.
​Municipal coordination: They handled the difficult task of cutting and patching the concrete in the public right-of-way street to access the city main.
​Technical precision: They utilized advanced trenchless pipe-bursting methods to replace the failed 1987-era line with minimal disruption to the rest of the yard.
​Their technicians, Jarrod Owen and his crew, were absolutely outstanding. They were not only clean, transparent with the billing, and extremely careful to shore up the excavation pits safely, but they also communicated every step of this massive undertaking with us clearly. In fact, we were so impressed by their service that we even kept Jarrod’s collector card(it wasnt his Rookie season card tho)—a testament to the high standard of service they provided! If you are looking for a company that can handle a large-scale, high-pressure plumbing emergency with professionalism, expert-level skill, and a team that genuinely cares about the homeowner, this is the company you need. They effectively saved the property from total loss.”